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Have questions about our AI edge computing solutions? Our team is here to help you find the right products for your needs.

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Our Location

#123, Tech Park Avenue,
Electronics City, Bengaluru
Karnataka 560100, India

Phone Number

+91 9876543210
+91 8123456790

Email Address

info@brahmatron.ai
support@brahmatron.ai

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM

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Frequently Asked Questions

What types of support do you offer for your products?

We offer comprehensive support for all our products, including technical assistance, installation guidance, troubleshooting, and regular software updates. Our support team is available during business hours via phone, email, or live chat.

Do you provide custom AI edge computing solutions?

Yes, we specialize in developing custom AI edge computing solutions tailored to specific industry needs. Our engineering team works closely with clients to understand their requirements and develop solutions that address their unique challenges.

What is the typical response time for support queries?

We strive to respond to all support queries within 24 business hours. For urgent issues marked as critical, we aim to provide an initial response within 4 business hours during our support availability period.

Do you offer on-site installation and training?

Yes, we provide on-site installation and training services for enterprise clients. Our technicians will visit your location to set up the equipment and train your team on how to use and maintain the systems effectively.

What are your warranty terms?

All our products come with a standard 2-year warranty that covers manufacturing defects and hardware failures. We also offer extended warranty options for up to 5 years. Software updates are provided for the lifetime of the product.

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